The story so far - the staff of one of our London clients have been unable to get into their offices this morning. We typically handle any calls when their lines are busy. This morning they have called us and explained their problem. We've arranged for all of their calls to be diverted to us and for us to act as their virtual reception desk until their staff are able to return.
What does this mean in practice? Well, any clients or prospective clients phoning in will be answered just as if their office was fully open. We have the mobile and home numbers for all of their key staff so, if a caller needs to speak to someone in particular, we can transfer the call. Prospective clients have no idea that their office is closed and no business is lost as a result of the disruption outside. Staff are able to actually work from home. Our client is very very happy.
The good news is that if this service could help you, we can have it up and running within 30 minutes. Your competitors may be closed for business, you will be open as normal, even if you are still at home in the warm. Call us today on 0800 975 9933 or visit our website answer.co.uk to keep your business open.
What does this mean in practice? Well, any clients or prospective clients phoning in will be answered just as if their office was fully open. We have the mobile and home numbers for all of their key staff so, if a caller needs to speak to someone in particular, we can transfer the call. Prospective clients have no idea that their office is closed and no business is lost as a result of the disruption outside. Staff are able to actually work from home. Our client is very very happy.
The good news is that if this service could help you, we can have it up and running within 30 minutes. Your competitors may be closed for business, you will be open as normal, even if you are still at home in the warm. Call us today on 0800 975 9933 or visit our website answer.co.uk to keep your business open.
